Privacy Policy

Your privacy is important to us at Genr8. We are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used.

Our Privacy Policy was last updated on 04.08.24. 

This Privacy Policy applies to all information collected or submitted on the Genr8 website, including:

• Name
• Address
• Email address
• Phone number
• Credit card information
• Log data (IP address, browser type, pages visited, etc.)
• Cookies and similar technologies

We use the information you provide about yourself to:

• Complete your orders
• Contact you regarding your orders
• Respond to your enquiries
• Send you our email newsletter (if you opt-in)
• Improve our website and services

We do not share your personal information with outside parties except to the extent necessary to complete your order or as required by law.

We use Cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of Our service. Unless you have adjusted your browser setting so that it will refuse Cookies, our service may use Cookies.
• Web Beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Genr8, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  - Type: Session Cookies
  - Administered by: Us
  - Purpose: These Cookies are essential to provide you with services available through the Genr8 website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
• Cookies Policy / Notice Acceptance Cookies
  - Type: Persistent Cookies
  - Administered by: Us
  - Purpose: These Cookies identify if users have accepted the use of Cookies on the Genr8 website.
• Functionality Cookies
  - Type: Persistent Cookies
  - Administered by: Us
  - Purpose: These Cookies allow us to remember choices you make when you use the Genr8 website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Genr8 website.
• Tracking and Performance Cookies
  - Type: Persistent Cookies
  - Administered by: Third-Parties
  - Purpose: These Cookies are used to track information about traffic to the Genr8 website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new pages, features or new functionality of the website to see how our users react to them.

Genr8 may use Personal Data for the following purposes:

• To provide and maintain our service, including to monitor the usage of our service.
• To manage your account: To manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
• For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Genr8 through our services.
• To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with service providers to monitor and analyse the use of our service, for payment processing, or to contact you.
• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Gener8 assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose your personal information for any other purpose with your consent.

We may provide paid products and/or services within our services. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Genr8 will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Genr8 will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

Your information, including personal data, is processed at Genr8's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your district, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Genr8 will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

• Business Transactions: If Genr8 is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Law enforcement: Under certain circumstances, Genr8 may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• Other legal requirements: Genr8 may disclose your personal data in the good faith belief that such action is necessary to:
  - Comply with a legal obligation
  - Protect and defend the rights or property of Genr8
  - Prevent or investigate possible wrongdoing in connection with our services
  - Protect the personal safety of users of our services or the public
  - Protect against legal liability

Genr8 may use third-party Service providers to monitor and analyse the use of our services.

• Google Analytics

  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

  You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Our website may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

When you use our products or services to create or market a website, or edit the content of a website for yourself or a company or organisation, the information on the website or in the marketing campaign will not be considered personal information. Therefore, our use of that information will not be limited.

For example, to drive traffic to your website and facilitate its discovery, we may disclose keywords related to your business, your business name, general and specific descriptions of your business, your location, and information about your products and services to third-party services and the general public. Furthermore, unless restricted by a fully executed Business Agreement between you and us, we reserve the right to feature your website, marketing campaign, and/or a description of the products and services we provide in our online portfolio and news releases.

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page on our website: https://staging.genr8.nz/contact-us/

By sending us an email: [email protected]

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By using our services, you agree to the collection and use of information in accordance with this policy.

Genr8 is part of the Quentosity Group. Your invoicing will be coming from Quentosity Group.